How Hostel Mitra collects, stores and uses hostel, tenant, KYC and payment information. Personal data is not sold. The full policy is below.
What Hostel Mitra processes depends on whether you are an owner, a team member or a resident.
Data is disclosed only as needed to run the service or to follow an owner’s instructions. Personal data is not sold.
Data is encrypted in transit using HTTPS/TLS and protected at rest by the underlying infrastructure. Row-level security and role-based permissions restrict who can see what. Information is retained while it is needed to provide the service or to meet legal and accounting obligations, and limited records may be kept where the law requires it. Residents and owners can opt out of non-essential WhatsApp messages at any time by contacting us, and can request deletion of their data.
No. Hostel Mitra does not sell personal data. Information is shared only with the service providers needed to run the product — Supabase for infrastructure, Meta WhatsApp Business for the messages you ask it to send, and Razorpay for payment processing — and with the property owner and their authorised team members.
A public hostel listing is visible only when an owner chooses to publish it.
Email support.hostelmitra@gmail.com or message +91 94941 42694 to request deletion. Some records may be retained where accounting or legal obligations require it. Residents and owners can also opt out of non-essential WhatsApp messages at any time by contacting the same address.
Hostel Mitra is published by Zubeida Software Services, Hyderabad, Telangana, India. Contact: support.hostelmitra@gmail.com or +91 94941 42694.
Get Hostel Mitra on Google Play or open the Hostel Mitra web app. A native iOS app is not published yet.