Direct answers on pricing, the trial, WhatsApp updates, Aadhaar eKYC, multi-property support, staff permissions and how tenant data is handled.
Hostel Mitra subscription pricing is listed at ₹20 per occupied tenant per month. There are no public feature tiers on the website. For example, 50 occupied tenants at that rate is ₹1,000 per month. The billed quantity follows occupied tenants in the app, not empty beds.
New properties can contact the Hostel Mitra team by WhatsApp, phone, or the contact form to start a 2-month trial. The team sets up access after that conversation.
Hostel Mitra uses HTTPS in transit, role-based access, and row-level database controls. Payment, KYC, and messaging features use service providers listed in the Privacy Policy. Personal data is not sold. See the Privacy Policy for details.
Yes. Owners can add and switch between multiple hostels and PGs from one Hostel Mitra account, with team roles for staff who should only see assigned properties.
Hostel Mitra can send WhatsApp messages for rent and due reminders, payment receipt links, welcome and joining updates, checkout notices, eKYC request links, complaint alerts and status updates, subscription notices, and announcements.
You can share a check-in or eKYC link. Residents photograph an Aadhaar card so optical character recognition can extract details for review. They can also upload documents, add emergency contacts, and sign digitally. Owners review the captured details before relying on them.
Owners generate dues, record UPI, cash, and bank payments, and follow paid, pending, and overdue amounts in the money screens. WhatsApp can send reminders and receipt links. In-app tenant checkout for rent is not currently offered as a live payment path.
Yes. You can invite team members such as wardens, managers, and accountants with role-based access. Activity is logged so owners can review who changed what.
Hostel Mitra includes collection, dues, expense, occupancy, and related reports. Reports can be exported as PDF or Excel from the app.
The product is built for hostel and PG operators. You can start from the web app or Google Play, add a property, and invite residents. The team is available on WhatsApp and phone if you want help during setup.
Yes. The Hostel Mitra tenant app lets residents view dues and payment history, raise and track complaints, complete eKYC, and read notices and announcements.
Residents raise and track complaints in the tenant app. Owners can receive WhatsApp alerts for new complaints, set urgency and status, and send progress updates.
Yes. Owners can publish a public hostel page with property details and share a QR or check-in link for digital onboarding.
The Hostel Mitra app currently supports English, Hindi, and Telugu. This website is published in English.
Yes. The official Android app is listed on Google Play as Hostel Mitra under package com.hostelmitra.app. A native iOS app is not published yet. The web app is available at app.hostelmitra.com.
Hostel Mitra is for hostel and PG owners, managers, staff, and residents. It is used for boys and girls hostels, student hostels, working-men and working-women PGs, and similar shared housing in India.
Hostel Mitra is published by Zubeida Software Services, Hyderabad, Telangana, India. Contact: support.hostelmitra@gmail.com or +91 94941 42694.
Get Hostel Mitra on Google Play or open the Hostel Mitra web app. A native iOS app is not published yet.